*Recruitment at Globacom Limited*
1.) Service Manager
Ref No: SM
Minimum of 10 years’ experience in Customer Service Management and Customer advocacy.
Must be able to demonstrate a consistent profile of solution provider/problem solver with references.
2.) Coordinator Experience Centre
Minimum of 15 years’ experience in Senior Commercial and Technology role in Telecommunications or FMCG of a Blue Chip Company.
Skilled at negotiating and influencing decision makers.
Prior track record of coordinating various units within a business to deliver excellent first class services.
Good knowledge of business and product development.
Excellent analytical and presentation skills.
Consistent, professional appearance and mannerism.
Friendliness, active listening and should be able to manage internal & external customers.
Should be a solutions provider with a problem solving attitude.
3.) Head, Sales & Marketing
Ref No: HS&M
Minimum of 12 years’ experience in Sales and Marketing with at least 5 years at a Senior Management level in Telecommunications or FMCG of a Blue Chip Company.
Customer service, selling, negotiating and influencing, analysis and decision-making, and management skills.
Good knowledge of the business environment.
Good analytical and presentation skills
4.) Sales & Marketing Manager
Minimum of 12 years’ experience in managing and running an experience center or a retail outlet.
Good understanding of business in technology & sales understanding.
5.) Head, Service Delivery
Minimum of 12 years in service delivery and customer service.in an experience center or a retail outlet.
6.) Service Delivery Manager
Ref No: SDM
Minimum of 12 years in service delivery and customer service.
Customer service, negotiating and influencing, analysis and decision-making, and management skills. Areas of knowledge: the business environment, product knowledge, and financial awareness
Good experience in e2e customer, technical upgrades and upsell management.
How to Apply
Interested and qualified candidates should e-mail their Resume, possibly with a scanned passport photograph to: email@example.com using the reference of the position as the subject of your mail.
Click here for more information - https://www.gloworld.com/ng/about-us/careers/
Application Deadline: 5th December, 2020.